First Responders & Front Line Workers






Professionals who work the front line protecting or taking care of others have unique needs that require understanding. The physical and psychological demands, high risk situations, shift work and frequent critical incidents can create significant impacts.
Ongoing exposure to trauma on the job can impact the member physically, emotionally, cognitively and behaviourally. Those concerns can start to impact how a member connects with loved ones, themselves and the world around them.
It is also common to experience emotional impacts immediately, days, weeks or months after an incident or experience it after an accumulation of experiences (even years). Traumatic events can develop into Post Traumatic Stress Disorder and if left untreated, it can worsen over time. PTSD can be better understood as an injury to the brain which highlights the importance of treating the injury.
Other reactions or experiences can be moral injury, difficulty with sleep, nightmares, flashbacks, relationship strains, low mood, increased anxiety, increased avoidance behaviours, engaging in less enjoyable activities, problems with alcohol, drugs or food, or emotional numbness. If you are able to relate to any of the above-mentioned concerns it’s important to realize they are common reactions to abnormal events and they can be changed.
Utilizing evidence-based practices we can work together and address and heal any injuries or concerns from the job. We also provide counselling and support for the spouses of the members.
VAC Medical Questionnaires
We offer comprehensive completion of VAC medical questionnaires for veterans, Canadian Armed Forces (CAF) members, and active or retired RCMP members. These assessments are used to determine or reassess a member's eligible mental health condition/diagnosis related to their service.
Navigating the Veterans Affairs Canada (VAC) process can feel complex and time-consuming, especially when accurate clinical documentation is essential. This service includes a focused clinical assessment and thorough documentation to accurately reflect your symptoms, history, and functional impact. Reports are completed in alignment with VAC requirements to support disability applications, reassessments, and ongoing care.
